Archives: Reviews
“The repair man Caden H. That came out was awesome ,He was pleasant ,informative ,quick and checked out everything!! I would use this company again in a heartbeat good service is so hard to come by !!Thank you ….”
“Thursday, October 10, 2024
Finzel’s Heating and Cooling
44335 N. Groesbeck Hwy
Clinton Twp, MI 48036
Dear Customer Service Representative,
There’s something we want to bring to your attention that should not go unnoticed regarding your employee. When AAC (HVAC) Services merged with Finzel to provide even better services for Metro Detroit, we were skeptical at first, we proceeded to make an appointment. On Thursday, October 10, 2024, we had our routine boiler maintenance done to ensure optimal performance. When the boiler technician arrived to our resident, we were greeted by a familiar face, Cadan; that quickly ease our fear of what type of services we will receive.
We definitely know his work ethics!
Cadan is safety-conscious of homeowners, professional and able to provide quality services. He is an expert in his field and he is willing to share in-depth knowledge with customers in an informative but not condescending way. He is always prepared when he arrives, so he can work effectively, efficiently and save time. He is positive, enthusiastic, communicates clearly and leaves detailed work orders. He explains what’s wrong with the boiler system or what needs to be done to fix it in an easy-to-understand way.
Cadan has experience in servicing boilers, we will definitely recommend Finzel’s Services to others, you can tell he enjoy his job. The business name may have change but the quality boiler services is the same! Thank you Caden for excellent services.
Sincerely,
Daisy M & Family
Satisfied Customer”
“These Guys are awesome! We just replaced my whole hvac system and they couldn't of done a better job! Install was clean and professional. I've used them for 15 yrs and have always gone back to them because of their speed of service and the quality of service they provide. They're the best! Thank you!”
“Nels Olsen came out twice during August to service our Amana whole house air conditioner.
He was very professional and knowledgeable, and seemed comfortable doing the
work and also explaining the reasons for the things he did. I'll be comfortable
getting our furnace maintained by Nels next month.”
“Ty was efficient to diagnose the problem with our air conditioning system and he rectified it. It all took less than an hour.”
“Needed a new furnace and A/C installed. Ty came out and gave a good estimate that matched a competitor but Finzel was going to build a 6 inch platform for the furnace that the other company was not. A third estimate was 2000 higher and rejected by us. The team arrived on schedule and did a fine job installing the new furnace and A/C. The furnace was tested and running when they left but the next morning we had no heat. Called them and Ty came out in about 1/2 hour and had to reprogram our thermostat and change some wiring in the furnace and everything is working fine now. Thanks for the quick response. The A/C unit will be finished by them when the weather is a little warmer they will come and get that operational. The furnace I like. The variable blower is very quiet and we only hear the furnace when the blower is full blast. The house heats up quicker than it used to so happy with that. When definitely recommend Finzel to others.”
“Finally a company who was able to replace my furnace in my hobby room with no major issues. Had me worried for a bit when the furnace would not run properly after installation but they figured it out and had to let some outside air into the room because of my making it a pretty air tight room. All is well now and my hobby subjects in the room are now quite comfortable and content. They are done screaming at me that the room was too cold, Brrrrr. Thanks again to Adam and the crew for a job well done and now everything is on TRACK for a bright future in my hobby room. GREAT JOB GUYS!!!!!! Thanks again.”
“Unquestionably, the most outstanding heating and air conditioning company I’ve ever seen. Adam, Christie, Eric, Blake, and Dustin are an exceptionally professional, experienced, friendly, knowledgeable, and efficient team that knows what’s needed and when it’s time to execute they quickly put together a plan and installed the best Heating and HVAC system I’ve ever had. Their prices are very reasonable as well. They care about doing what’s best for the customer. They even get the DTE and Consumer’s Energy rebates for you! I wouldn’t go anywhere else. Hats off Finzel’s!! Salute, Robert”
“Wonderful staff and crew. Had new furnace, air conditioner and hot water tank put in all on the same day. The crew was very knowledgeable, very nice and polite and cleaned up everything. Couldn’t ask for a better group of young men. Five star service.”
“I called to have a estimate for a installation done. Due to having so many different ranges of estimates and so many companies giving me different answers and not even looking at the equipment or telling me its to much work. They came in and went above and beyond compared to all other companies around me and to insure everything would work and for my home as needed. They were on time and extremely kind. I absolutely will be going through them.”
“Great job from quote to completion. Nels and his guys were great even with all rain on the day of install and explained everything very well when he was done. Would highly recommend.”
We had Finzel’s come out to replace our hot water tank. They were able to come out the same day, and really went above and beyond. I told them I needed a 40 gallon tank, when I really needed a 50 gallon tank. Adam went and picked up the 50 gallon so they could still complete my job the same day. They recently installed a new furnace, AC and hot water tank for my son, too. Great work, fair pricing, and they were more thorough than any other quote he received. They were my first and only call. We will use them again, and highly recommend them.
They were extremely quick to respond to a service call. Adam the tech showed us the problem, and a new furnace was needed, and within 24 hrs Adam had our new furnace installed. Thank you to all of the staff at Finzel’s for making a rough situation into a smooth experience.